Refund policy

No Refund Policy for Digital Downloads

🙏 We’re so thankful you’ve chosen to support our ministry! Because our products are digital downloads, all sales are final. Once your payment is processed, your files are delivered instantly, and we are unable to offer refunds, exchanges, or cancellations.

If you experience any issues downloading your files, please email us at support@ginabthree.com and we’ll gladly help you.

Thank you for supporting our ministry and helping us continue to create faith-filled resources for families! 

On Merchandise

Since each product is custom-made, we can’t accept returns for size, color, or change-of-heart. However, if your order arrives damaged, misprinted, or with a manufacturing defect, please reach out to us within 14 days of delivery, and we’ll gladly make it right. We believe in treating customers the way we’d want to be treated (Luke 6:31).